One platform. Everything you need.

Built for PGD delivery from the ground up — not a bolt-on from a third party. Consultations, patient records, training, and superintendent oversight in one place. One fee per store covers everything.

No third-party platform contracts or lock-in

ECG requires a separate third-party platform subscription for the digital consultation workflow — that's an extra cost on top of their PGD fees. With GRH, the consultation platform is built in. One provider, one fee, one login.

Guided consultation flow

Every PGD has a step-by-step protocol built in. Your pharmacists follow the guided flow — inclusion criteria, exclusion criteria, counselling points, supply decision — all in one screen. No paper forms, no guesswork, no missed steps.

  • Structured clinical pathway for every PGD
  • Automatic inclusion/exclusion checks
  • Built-in counselling prompts
  • Digital signature capture
  • Complete audit trail for every consultation

Patient record & history

Every consultation is logged against a patient record. When a patient returns for a follow-up or a different service, their full history is right there. Your data stays yours — exportable, searchable, always accessible.

  • Persistent patient records across services
  • Full consultation history at a glance
  • Search and filter by patient, service, or date
  • Exportable data — CSV, PDF reports
  • GDPR-compliant data handling

Superintendent oversight dashboard

Multi-branch visibility without chasing spreadsheets. Superintendents see which pharmacists are trained, which PGDs are live at each branch, consultation volumes, and compliance status — all in one view.

  • Multi-branch overview in a single dashboard
  • Training completion tracking per pharmacist
  • PGD activation status per branch
  • Consultation volume analytics
  • Compliance and audit-readiness reports

How we compare

Side-by-side with the traditional PGD provider model.

Get Real Health
Traditional providers
Consultation tool
Built in — included in every plan
Third-party platform subscription required (extra cost)
Patient data ownership
Your data — exportable anytime
Locked into their platform
Multi-branch oversight
Superintendent dashboard included
Manual reporting or separate tools
Training integration
Online training for every PGD in-platform
Separate training provider
Per-consultation fees
£0 — always
£5–£7 per consultation
Pricing model
Per store — covers your whole team
Per pharmacist — costs multiply with staff
PMR-ready architecture
Service platform designed to work alongside your PMR
Siloed — no PMR consideration

Service platforms and PMRs — built to work together

The pharmacy world is moving toward combining service delivery platforms with patient medication records. We're building with that future in mind. Our platform is designed as a complementary clinical services layer that sits alongside your PMR — not as a replacement for it.

Appointment bookings, consultation records, and patient history live in one place, while your PMR continues to handle dispensing and NHS services. The result is a single view of your private clinical services without disrupting the workflows your team already knows.

As PMR integrations become available across the sector, our architecture is ready. Your data is structured, exportable, and built on open standards — so when the time comes to connect, the heavy lifting is already done.

See it in action

Book a 20-minute demo and we'll walk you through the full platform — consultations, patient records, the superintendent dashboard, everything.